Sales Expert 646-204 （认证）

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1. Which Cisco program fairly and equitably rewards partners that actively identify, develop, and win new business opportunities in targeted market segments?
A. Value Incentive Program
B. Solution Incentive Program
C. Opportunity Incentive Program
D. Foundation Advantage
- s0 z7 J) C2 y3 p' f7 zE. Opportunity Incentive Program
Answer: C
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2. What feature does the Partner E-Learning Connection provide?
7 E7 p* p# P4 ~A. Full versions of all Cisco technical-level classes
B. Live instructor-led, web-based classes
C. Flexible, web-based knowledge and learning
1 Z5 n# d0 U6 w0 W( a7 r' r/ x: GD. Hosted website that partners use to deliver e-learning to customers
E. Lists of training-partner class offerings
Answer: C

3. Which two of the following are benefits of engaging Cisco field resources? (Choose two.)
A. Maximize the number and value of customer sales engagements
5 C; |. O: c' W5 mB. Access free implementation and support services
C. Eliminate sales and marketing expense
D. Increase revenue and improve margin
" O8 B$ O4 j; U% S0 c  RE. Access free hardware and software for resale
Answer: AD
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; N9 w: v" r' `; V4 r/ q4. What is a wide-area network (WAN)?
4 m! i' T( B  J  e* s, cA. a network that connects client devices wirelessly using radio waves
, g* H" T5 Z8 u4 F/ d  v/ CB. a network that crosses metropolitan, regional, or national boundaries
C. a network that is restricted to a single building, a group of buildings, or even a single room
, e2 |8 A: }' t9 H  P! ~! f# Q% n0 j7 t6 PD. a network that encompasses an entire city or metropolitan area and connects multiple local-area networks (LANs)
Answer: B
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5. In which area of the campus local-area network (LAN) are the user computers attached to the network?
A. core
6 X# g) t; C/ ], M/ L9 a' qB. access
C. distribution
D. aggregation
& W% O- B, |5 F( E8 MAnswer: B

6. Which Cisco software provides intelligence to the network?
1 c3 E( e8 n7 u/ L' V* M2 O5 h( eA. Cisco IOS
B. CiscoWorks
C. Cisco ONS 15540
4 z9 u- n9 C, U4 ~8 t2 A  U  bD. Cisco CallManager
Answer: A

7. A software engineering firm wants to streamline call center operations to reduce customer wait times and improve employee productivity. Which Cisco solution best matches this business need?
A. optical network
4 h% x) [9 P0 VB. IP telephony
+ c, |, T( ?9 r6 q6 b! L) yC. WLAN
D. DSL
Answer: B

8. What are five layers in the OSI model? (Choose five.)
* }1 m2 o3 [8 U) [4 V2 I  m) ~A. session
B. physical
4 A0 N9 L; x/ }2 LC. protocol
D. gateway
E. data link
5 k' b2 g0 x& _4 M$ xF. transport
G. application
Answer: ABEFG
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9. What is the key element in SMB solutions?
& b' x( [$ @* }  ^A. They provide the lowest possible cost.
, K9 t$ O3 x* ^B. They reduce the cost and complexity associated with multiple services in a single device.
7 H" w: c3 w+ @9 JC. They reduce complexity by eliminating features.
D. Consumer-level products are suitable for SMB needs.
E. Reliability is not important since replacement products are inexpensive.
Answer: B

10. What are two software-based attacks that disable individual workstations and typically spread from user to user by e-mail? (Choose two.)
* `  R5 m' q( Z4 dA. virus
B. worm
% k' n( v3 u! m! R1 K5 R" AC. Trojan
2 g5 S9 i2 |1 ~: }3 N5 {- `D. executable
Answer: AB
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11. SMARTnet and SMARTnet Onsite provide which two services? (Choose two.)
6 `3 ~/ T- i- O! `2 F6 t. }9 V1 J6 bA. updates to all Cisco software
B. support for Cisco IOS software
5 Y7 G: T+ D. [% \C. registered access to Cisco.com
D. support for application software such as Cisco CallManager
% g+ _. d1 |6 B: u- c/ d* R% nAnswer: BC
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12. Which program has been specifically designed for small-sized and medium-sized businesses and provides easy, cost-effective network support to help ensure reliable operations, contain costs, and protect their investments?
* d/ {  H7 y6 xA. Cisco Software Application Support Services
B. Cisco Focused Technical Support Services
C. Cisco Smart Foundation Service
$ E$ Y6 J$ _2 W9 I2 O  V0 m) kD. Cisco SP Base
E. Cisco SMARTnet Onsite
Answer: C

13. Which network security strategy element refers to implementing barriers that serve as both physical and virtual protections against possible threats?
A. test the system
. [1 s$ C  E8 P8 l  a) X5 mB. secure the network
3 Y5 ^: Q( H, EC. monitor and respond
D. develop security policy
Answer: B